Conducting a Cultural Assessment to Reduce Litigation Costs
Government Agency with 8000+ employees
The client was facing higher litigation costs associated with EEO claims and needed to gather data regarding the culture of their working environment. They planned to use this data to develop an overall diversity and inclusion strategy.
We conducted interviews with upper management and focus groups with greater than 10% of the total work force (employees, supervisors and managers) to determine the current climate within the organization and to highlight any potential areas of concern that could be addressed to decrease the costs associated with litigation.
The cultural assessment revealed that there were some “red flag” areas of concern and continued training was needed in the areas of sexual harassment, mutual respect and developing an environment of inclusion. We assisted the client with the development of an overall diversity and inclusion strategy to create an inclusive environment and subsequently reduce litigation costs.